FAQs

Do you offer translations in other languages?
We do not provide language translations as such, but we do provide .po and .mo language files. You can use an application such as PoEdit to create t...
Tue, 5 Jul, 2016 at 3:44 PM
When installing the plugin I get the following error message: “The package could not be installed. No valid plugins were found.”
This message appears when you upload the entire FooEvents package. Please download and extract the FooEvents .Zip file. You will find documentation and th...
Tue, 5 Jul, 2016 at 3:16 PM
Why are tickets not being sent?
Here are some possible solutions in no particular order: Make sure that you have the latest version of the plugin installed ...
Tue, 5 Jul, 2016 at 5:35 PM
Why am I not able to login using the app?
Here are some possible solutions in no particular order: Check that you have the latest version of the FooEvents plugi...
Tue, 5 Jul, 2016 at 5:34 PM
How do I manually create tickets?
There are two ways to manually create tickets: Click on the “Add new” button which you will find under "Tickets" in ...
Tue, 5 Jul, 2016 at 5:18 PM
Where can I get a CSV list of attendees?
Click on the button labelled “Download CSV of Attendee" which will appear when you edit your product in the “Event” settings tab in your WordPress/Wo...
Tue, 5 Jul, 2016 at 3:33 PM
How do I create ticket types?
FooEvents supports the WooCommerce variable product setting. This can be used for any extra event selections or ticket types. Please refer t...
Tue, 5 Jul, 2016 at 3:39 PM
How do I override FooEvent’s ticket templates?
Here is the process that you need to follow: In your WordPress theme create the following directory structure: fooevents/templates/email Co...
Tue, 5 Jul, 2016 at 4:01 PM
Where can I download the FooEvents Check-ins app?
You can find download links to the iOS and Android apps on our website: http://www.fooevents.com/apps/
Tue, 5 Jul, 2016 at 3:42 PM
Is there a way to expire events that have already passed?
You can use the ‘Post Expirator’ WordPress plugin to expire products automatically: https://wordpress.org/plugins/post-expirator/   Once you've ...
Tue, 5 Jul, 2016 at 3:43 PM